Dope Snow is worth considering if you're looking for fashionable, eco-conscious snow apparel that comes with responsive customer service and good value for cost.
The company contacted me to check that I was happy with my purchase, great customer service, would highly recommend this company for their quality, style and service.
I’ve had a consistently good experience over the years with Dope. Their products are great, shipping is fast and the team are quick to respond to questions and provide good advise. Couldn’t recommend them enough.
More businesses need to employ people like this who are quick to respond and eager to help!!!
The customer service was amazing too!! Very attentive and helpful people.
Read also: Read our Dope Snow Gloves Review
Even though it was through no fault of their own, their customer service was incredibly responsive and made it right by providing me a replacement at no cost. 10/10
Everyone was so helpful and tried their best to help out. Every time someone's shift ended, another team member jumped into the conversation and it honestly just kept flowing. My parcel got re directed thanks to Martin and I eventually ended up receiving it.
I've talked to an agency RIGHT AWAY, and he/she didn't hesitate on giving me an extremely helpful solution. It was fast, and the solution I've got was even better than the one I proposed.
Here’s what people are saying about Dope Snow products and customer service:
Customer Testimonials
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Amazing Quality and Great Customer Service:
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I got the Spartan W snowboard jacket and the Con W Snowboard pants and I LOVE THEM! I am 5’8” and so I was worried the pants might not fit, but it’s honestly perfect!! I’ve already gotten so many compliments on my jacket and it’s very warm. I’ve been on the mountain about 5 times so far and everything has held up great! I definitely will shop here again and recommend it for anyone who wants some new gear!
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Very Helpful Staff:
Especially Robyn. I had a concern about a delivery time and Robyn was very helpful in sorting it out quickly.
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Best Company by Far to Deal With:
They exceeded my expectations more than I could have ever imagined. The quality of everything is insanely well made and I recommend this company a million times over ❄️☀️🫶🤙 LOVE LOVE LOVE
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Bought the Spartan Jacket:
Bought the Spartan jacket, yet to wear in the cold, but tried it on, very comfortable and nice style. Bought on a Sunday with express delivery and arrived by Tuesday. Great customer service experience with them through instagram.
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Quality Product & Easy Returns:
Ordered two sizes of pants since I wasn’t sure what would fit my son. The items shipped super fast! The quality is excellent, and my son loved the style and fit of his new snowboard pants. But the best part for me? The easy and free returns! Dope included a pre-printed return label right in the bag, which made the process so simple. That kind of convenience is a game changer!
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Issue Resolved Straight Away:
Bought a snow coat as a gift.
Just temper expectations: it doesn't directly compete with high‑end technical brands, and experiences vary-especially on durability and delivery. It’s a good fit for casual riders and style-conscious buyers, but serious or technical users may opt for established premium alternatives.
The quality is reflected by the price. Dope jackets are never gonna be the same quality as a Patagonia jackets, which admittedly are more expensive, but they are an investment since they can last for years and are worth repairing.
Fast fashion is really fucking us over.
I do love some of the looks. But warmth for me is an issue.
Details of Dope Snow Jackets:
- Stormproof hood for helmet compatibility
- Media pocket with headphone access
- Ski pass pocket on the left sleeve
- Elasticated cuffs to keep snow out and warmth in
The jacket also has underarm zips which is a must for me to keep cool when needed.
Just the right amount of pockets, I especially liked the hidden inner zip which was perfect for my phone.
Adept W Jacket Review
I bought the Adept W in Vivid Purple as it's my favourite colour and it's so bright, just perfect. I bought a size Small, I'm usually a size 10. We went skiing in April so the weather wasn't too cold and the jacket insulation was perfect. I think with layering underneath it will also be fine in very cold conditions.
Adept is a reliable zippered jacket with all the features you need for long days on the mountain. Highly waterproof, designed for the mountains and equipped with unique features, Adept is standard in the Dope Snow collection for good reason.
The base layer bottom looks interesting.
Key Features of Dope Snow Jackets:
- Waterproof: Laminated waterproof membrane and PFAS-free DWR treatment.
- Breathable: Laminated membrane material for effective moisture removal.
- Sealed Seams: Taped seams to prevent water entry.
- Insulation: Advanced materials for excellent thermal insulation.
Mall on 186 cm pitkä ja käyttää kokoa L.Ilmainen toimitus ja palautus30 päivän palautusoikeusNopeat toimituksetYksityiskohdatMyrskysuojattu huppuTakin huppu on myrskysuojattu ja sopii käytettäväksi kypärän kanssa. Adept on luotettava vetoketjullinen takki, josta löytyy kaikki pitkiin päiviin vuorilla tarvitsemasi ominaisuudet. Erittäin vedenpitävä, suunniteltu vuoristoon ja ainutlaatuisilla ominaisuuksilla varusteltu Adept on vakio Dope Snown mallistossa ja hyvästä syystä. Joten sano hyvästit takkien vaihtamiselle kesken laskupäivän ja valitse takki, josta et koskaan halua luopua. Kun tarvitset laajalti ominaisuuksia, tämä on valintasi. Yksi takki, joka pystyy kaikkeen.All MountainMalliston vaatteissa käytetään parhaiten suoriutuvia materiaalejamme ja suunnittelutyötämme. Ne suojaavat hyvin säältä ja auttavat läpi korkeimpien tankojen ja sakeimpien tuiskujen. Tämän malliston vaatteet pystyvät mihin tahansa missä tahansa olosuhteissa.TopattuKeskipaksu toppaus tarjoaa täydellisen tasapainon lämpimyyden ja suorituskyvyn väliltä (60g/m2 vartalolla ja 40g/m2 hihoissa ja hupussa).
Customer reviews of the Adept Jacket include:
- "Really good quality, fits well. I am really satisfied with the jacket."
- "Fit just right, when using the size estimation application. Just the right ski jacket."
- "Well fitting. Just the right size."
Here is a summary of the pros and cons of Dope Snow based on customer feedback and reviews:
| Pros | Cons |
|---|---|
| Stylish designs | Concerns about material quality |
| Good value for the price | Durability issues reported by some users |
| Responsive customer service | Inconsistent delivery experiences |
| Eco-conscious apparel | May not compete with high-end technical brands |