When purchasing tickets for St. Louis Blues hockey games through Ticketmaster, it's essential to understand the various fees and policies involved. This article outlines the costs associated with tickets and provides clarity on authorized ticket sources, resale regulations, and important terms and conditions.
Understanding Ticket Pricing
When you buy tickets on Ticketmaster, the upfront price you see generally covers both the face value and required fees (before taxes).
- Face Value: The base price of the ticket, determined by the Event Organizer.
- Upfront Price: Includes all required fees in addition to the face value.
As part of their ticketing strategy, Event Organizers also determine how many tickets to sell, when to put them on sale and when to share prices.
Types of Fees
The upfront price includes all required fees in addition to the face value.
- Service Fees: These are generally negotiated and shared between various parties involved in organizing the event and may include a profit to them. Ticketmaster uses its share to provide the tech, customer support, and secure tools that power your ticket-buying experience-including the equipment venues use to scan tickets and run their box offices to get everyone into the venue on event day.
- Facility Charge: Some events may also reflect a Facility Charge which is determined by the venue. Ticketmaster does not keep any portion of the facility charge, venues use this fee to cover the costs of hosting live events, including staffing, insurance, and paying suppliers.
- Taxes: Applicable city, state, and local taxes are automatically added based on where the event takes place.
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Resale Tickets
Some of the tickets on our site are Resale tickets being sold and priced by the reseller.
- Resale Service Fees: Resale service fees may be shared among various parties involved in putting on the event and may cover operational costs and profits.
- Capped Resale Prices: Additionally, some artists also choose to cap resale prices to protect fans from the possibility of inflated markups.
Authorized Ticket Sources for Enterprise Center Events
Tickets for Enterprise Center events, including St. Louis Blues games, can be purchased through the following authorized sources:
- Enterprise Center Season, Group, and Suite Sales Office
- Enterprise Center Box Office
- Ticketmaster phone sales
- www.ticketmaster.com
- Any Ticketmaster location
These sources are the only authorized ticket-selling agents of Enterprise Center. Ticketmaster is the ONLY authorized ticketing agent of Enterprise Center/St. Louis Blues.
Effective July 1, 2024, the Ticketmaster Box Office at Enterprise Center is open on event/game days only, beginning at noon through approximately one hour after the start of event/game. The Box Office will be closed on non-event days.
Risks of Unauthorized Ticket Sources
If you purchase tickets from an unauthorized agent in the secondary market (scalper, StubHub, Craig's List, etc.) you risk purchasing counterfeit or invalid tickets. Enterprise Center/St. Louis Blues are not responsible for tickets purchased through unauthorized sellers.
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St. Louis Blues Season Ticket Policy
This St. Louis Blues season ticket policy governs and controls the purchase of season tickets by the purchaser from the St. Louis Blues. In the event of any conflict between this policy and a purchaser's season ticket agreement, the season ticket agreement shall govern.
Key points of the season ticket policy include:
- Subject to such exceptions as may be determined by the St. Louis Blues, the St. Louis Blues season ticket policy limits sales to purchasers presently residing within the Saint Louis Metropolitan area.
- Sales will be voided if the purchaser fails to produce proof of residence, to the satisfaction of the St. Louis Blues, if so requested by the St. Louis Blues.
- The St. Louis Blues reserve the right to require valid photo identification and/or other proof of information related to the account.
- Each purchaser is only permitted to purchase, control, coordinate, manage, or direct (collectively, "control") a total of four (4) tickets-per-game (the "Ticket Limit").
- Any direct or indirect sale, resale, auction, assignment or transfer (collectively, "Resale") of St. Louis Blues tickets must be done in accordance with laws.
- Any Resale in violation of law constitutes a material breach of this season ticket policy.
- The St. Louis Blues may take any action that the St. Louis Blues determines is appropriate including, without limitation, issuing a warning, temporarily or permanently suspending any account and/or denying access to an account.
- False or misleading information constitutes a material breach of this policy.
- Season Ticket Holder is expressly prohibited from 'splitting' the Account seats so in as to capitalize on any promotional initiatives or offers from the St. Louis Blues.
- The St. Louis Blues acknowledge that the Season Ticket Holder may not be able to use each of the tickets in the Season Ticket Holder Account.
- Season Ticket Holder acknowledges that the spirit of being a Season Ticket Holder is not to generate a financial gain or benefits for the Season Ticket Holder by virtue of selling Season Ticket Holder tickets.
As such, the Season Ticket Holder acknowledges that his/her resale and/or trade activity may be monitored and tracked by the St. Louis Blues, and, in the event that the Season Ticket Holder sells, attempts to sell, or engages a third party to sell on his/her behalf a substantial portion of the Account tickets, the St. Louis Blues reserve the right to cancel the Season Ticket Holder Account (the "Resale Breach Termination Right").
Ticket Terms and Conditions
Each ticket is a revocable license. Holders assume all risks of property loss and personal injury, illness and all other hazards related to the game and attending the venue. The National Hockey League (NHL) and the St. Louis Blues are expressly released from any and all claims for fault arising from or relating to such causes or injury.
By using the ticket(s) and attending the game, holders grant the NHL Entities permission to record their image, name, voice, likeness, actions and/or statements in any image, footage, or display, whether live or recorded, which may be taken at the game or at the venue, and to the use of same by the NHL Entities at any time, for any purpose (including advertising or promotional purposes), and in any media now known or subsequently developed without additional compensation.
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Game tickets may not be used for advertising, promotion (including contests and sweepstakes) or other commercial purposes without prior written consent of the NHL and/or the applicable NHL Member Club. Any non-editorial or commercial use of any NHL or NHL Club mark is prohibited without prior written approval of the NHL.
Summary of Key Ticket Policies
To summarize the key aspects of ticket purchases for St. Louis Blues games:
| Policy | Description |
|---|---|
| Authorized Ticket Sources | Enterprise Center Box Office, Ticketmaster, and authorized sales offices. |
| Resale Restrictions | Resale must comply with laws, and the St. Louis Blues monitor resale activity to prevent excessive reselling. |
| Ticket Limit | Each purchaser is limited to controlling a total of four (4) tickets-per-game. |
| Terms and Conditions | Tickets are revocable licenses, and attendees assume all risks associated with attending the game. |
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